Is your warehouse bursting at the seams? Are you always late with the dispatch of goods and same-day dispatch would be a dream? Are you struggling to keep up with the processing of returns? If logistics are becoming an increasing headache, it’s high time you thought about outsourcing your company’s warehouse and goods management. An external service provider such as “die Logistikkönner” offers you individual and cost-effective fulfilment packages that are tailored to your company and your needs: From practical storage solutions to smooth order picking and shipping through to customer-friendly returns management, a professional fulfilment service provider can take over individual processes for your orders and, if desired, the entire logistics processing. Automated, personalised and cost-effective – find out in today’s article how the services offered by a fulfilment expert such as Logistikkönner can lead to increased efficiency and customer satisfaction in your e-commerce company.
What does a fulfilment provider’s range of services include?
Fulfilment is much more than the provision of storage space:
A fulfilment service provider takes care of storage, order processing and the dispatch of goods for other companies. Digital retail in particular benefits from the range of services offered by a fulfilment provider – but traditional retailers can also usually drastically optimise and professionalise their (customer) service offering with the help of an external logistics company.
A fulfilment service provider takes care of the individual steps of orders in your shop, starting with warehousing and inventory management when goods are received, through order picking, goods packaging and dispatch when orders are received, to returns management when goods are returned.
Especially in times of digitalisation, customers expect fast delivery of goods and flexible return conditions. As the many tasks are both time-consuming and often associated with high costs, more and more e-commerce companies are commissioning an external logistics service provider for the e-fulfilment processes involved.
How to increase efficiency in e-commerce with a fulfilment service provider?
Satisfied customers are the key to the success of an e-commerce company:
Successful order processing ensures satisfied buyers, and satisfied buyers often become regular customers. In order for all fulfilment processes in the company to function optimally, a structured coordination of the various tasks by experienced personnel is required, based on a specific logistics infrastructure and software solutions. It’s no wonder that many companies often face major logistical and personnel challenges due to the numerous processes involved. On the one hand, there is often a lack of sufficient storage capacity for the goods and, on the other, the various logistics tasks are very time-consuming and require sufficient specialised personnel. The greater the order situation and customer demand, the more problems will arise sooner or later.
A fulfilment service provider specialises in the storage and logistics of goods orders for stationary and digital companies. As industry experts, logistics service providers usually work with various providers and process up to hundreds of thousands of orders or more per month. In addition to the appropriate infrastructure required for the various and often complicated processes, fulfilment service providers often have cheaper packaging and shipping options than most retailers can obtain through conventional channels thanks to a large network. Outsourcing returns management also enables a customer-friendly returns procedure in e-commerce.
Why commission “the logistics experts” as fulfilment experts?
In addition to the company’s reputation, error-free order processing increases the company’s efficiency and turnover:
“Die Logistikkönner” offer you customisable service packages comprising storage, order processing and shipping as well as other e-commerce services. Whether traditional family businesses, young start-ups, SMEs or large corporations – we have the right fulfilment solution in e-commerce logistics for every company.
As a reliable partner, we keep you up to date with your stock levels and manage the dispatch and logistics of your orders. With our experience and expertise as a professional logistics service provider, we contribute to increasing customer satisfaction and efficiency in your e-commerce business and help you to sustainably improve the customer experience.
We can:
Optimise incoming goods and prepare your goods for dispatch in the shortest possible time. You decide whether your goods are delivered directly to us or whether we collect the goods from your supplier. Damage checks are carried out immediately by random sampling and any damaged goods are properly documented. On request, we can also take care of your company’s stocks and orders.
Ensuring safe and clean storage for your products, real-time stock levels and shelf-life monitoring are no problem for us. We have the right storage location and the right type of storage for all your products – whether food, non-food, raw materials, electronics, clothing or other goods. And best of all, you only pay for the storage space you actually need!
Improve customer satisfaction in your e-commerce company with professional order processing. Your customers’ orders are recorded in our system and processed by our team. We print delivery notes, invoices and other documents and pick and pack the ordered items. On request, we can send flyers and other advertising material with the goods.
To enable the fastest possible, inexpensive national and international shipping so that the goods ordered today arrive at the customer tomorrow in the best case scenario. Orders with dispatch within Switzerland that are received by 19:00 will be delivered to your customers the following day. Fast dispatch of goods is absolutely relevant today, especially in online retail, in order to remain competitive in the face of all the competition.
Ensure customer-friendly returns management in your company. The return of incorrectly ordered goods or products that do not fit or please the customer will be checked by us for damage and quality and reconditioned, stored or professionally destroyed according to your wishes. This means that customer refunds can be processed and carried out more quickly.
Conclusion: Professional fulfilment optimises e-commerce processes
Online retail has grown strongly and in future retailers will probably no longer be competitive without an online shop. Increase the efficiency of your e-commerce company with the support of the logistics experts. Professional handling of all fulfilment processes for your online business is just as important to us as the satisfaction of your customers. With our various service packages, we offer you customised logistics solutions that meet your individual requirements. Our prices are transparent and can be adapted to your desired budget.
Do you need storage space for your products?
Do you want to optimise your goods management?
Are you looking for inexpensive shipping options?
Would you like to make your e-commerce processes more efficient and cost-effective?
Talk to us about your fulfilment requirements!
The logistics experts are your reliable partner for professional e-fulfilment!
We can do logistics!
